RETURN POLICY

Mickey & Jenny is proudly made in Los Angeles with attention to detail and a mission to support and grow our community. We strive to bring you the best in quality and an excellent customer service.  

 

Domestic :

Here at Mickey & Jenny we want to ensure that you are completely satisfied with your purchase. We accepts online returns of non-sale, unworn/unwashed merchandise with original tags attached within 15 days of your order receipt. After the15 day period, we will extend an additional 7 days with a 15% re-stock fee and shipping will be the clients responsibility. Anything that exceeds a 21 day return period will automatically be rejected.  All refunds will be applied to the original payment method within 5-7 business days. If you return a package that does not meet this criteria, or there are damages and defects caused by the client, it will be denied. All denied returns will not receive a refund and will be forfeited. For more information, please contact our customer service department. Customerservice@mickeyandjenny.com

International :

All non domestic and international orders, we do not guarantee shipping conditions, customs and product handling. We apologize for the inconvenience but we do not offer a return policy at this time for non domestic and international orders.

 

For more information, please contact our customer service department.


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